Customer Onboarding Data Capture Agent
Reads 27 document types submitted by retail and corporate clients and pre-fills the onboarding file.
The business process
Retail and corporate customer onboarding, where staff previously verified documents visually and entered data by hand. The agent captures everything the bank needs to open the relationship and grant access to services.
What the agent reads
- Tax documents: CU, 730, Unico, IRAP
- Corporate documents: financial statements, board minutes
- Property documents: cadastral extracts, deeds, floor plans, energy certificates, appraisals
- Credit and identity documents: payslips, SIC/IEB, CRIF reports, ID cards
What it produces
- 250 datapoints grouped into structured objects, for example cadastral sheet, parcel and sub-unit
- A clean onboarding record exported to core systems via API
How it works
Automatic document classification followed by entity and object extraction with human-in-the-loop validation. Cross-source data remediation detects and resolves inconsistencies between sources, for instance between a notarial deed and the cadastral extract, before the export.
Runs on
- Domain-tuned SLM/LLM/VLM serving
- Human-in-the-loop review
- APIs & MCP connectors
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